Targeted Shield Subscription Agreement
Last Updated: 1/6/26
This Targeted Shield™ Subscription Agreement (“Agreement”) is a legally binding contract between Targeted Construction Services, LLC (“Company”) and the property owner enrolling in the Targeted Shield™ program (“Customer”).
By clicking “Accept,” “Enroll,” “Subscribe,” “Pay,” or any similar button, or by checking a box indicating acceptance, Customer agrees to be legally bound by this Agreement.
1. PARTIES
This Agreement is entered into by and between:
Targeted Construction Services, LLC (“Company”)
and
the enrolling legal property owner (“Customer”).
2. DEFINITIONS
For purposes of this Agreement:
“Company” refers to Targeted Construction Services, LLC.
“Customer” refers to the legal property owner enrolling.
“Property” refers to the single-family residential dwelling enrolled.
“Roof System” refers to visible and accessible roof coverings, flashings, penetrations, and components observed during inspection.
“Service” refers to inspection, minor preventative maintenance, and plan benefits included under the selected tier.
“Inspection” refers to a visual roof assessment limited to accessible areas without destructive testing.
“Emergency” refers to a leak or condition requiring expedited attention, subject to availability, without guaranteed response time.
“Add-On Services” refers to optional services selected and billed with the subscription or separately at the published or discounted rate.
“Unserviceable Condition” refers to a roof that is unsafe, inaccessible, failing, beyond useful life, or incompatible with program benefits.
3. PROPERTY COVERED
This Agreement applies solely to the enrolled property.
Eligibility requirements:
a. The property must be a single-family residential dwelling
b. Multi-family, duplex, condominium, townhome, or HOA-controlled roofing systems are not eligible
c. Landlords may participate only if they are the legal owner and purchase a separate subscription for each property address
d. All communication shall occur directly with the legal owner, not tenants
4. TERM AND AUTOMATIC RENEWAL
This Agreement is for a twelve (12) month term and automatically renews for successive twelve (12) month terms unless Customer cancels at least thirty (30) days prior to renewal.
5. PAYMENT TERMS
a. Subscription pricing is determined by the tier selected and presented at checkout or on the invoice
b. Full payment is required before any inspection or service is scheduled or performed
c. Customer expressly authorizes automatic recurring billing for all renewal terms
d. Company may adjust pricing annually with at least thirty (30) days advance notice
6. RENEWAL NOTICE DELIVERY
Customer agrees that Company may provide renewal notices and pricing updates via:
a. Email, and
b. Text message
Email shall be the governing communication record.
7. SUBSCRIPTION TIERS AND SERVICE SCOPE
Customer selects one of the following subscription tiers:
• Essential
• Enhanced
• Elite
Features and services are defined in Attachment A – Plan Feature Matrix and on the enrollment page.
8. OPTIONAL ADD-ON SERVICES
Optional services may be purchased at published rates and are billed separately or with the subscription.
9. SCHEDULING AND ACCESS REQUIREMENTS
Customer agrees to provide:
a. Safe access to the roof and property
b. Clear access to driveways and work areas
c. Attic access when required
d. Notice of alarms, animals, hazards, or obstructions
Company may reschedule due to:
• hazardous conditions
• adverse weather
• crew availability
• unsafe access
10. INSPECTION APPROVAL REQUIREMENT
Enrollment and continuation are contingent upon roof condition.
Company may decline or discontinue service if:
a. the roof is unsafe to access
b. the system is failing or beyond serviceable lifespan
c. the system is incompatible with program services
11. EMERGENCY RESPONSE
Enhanced and Elite tiers include priority status.
Customer acknowledges:
a. no guaranteed response timeframe
b. response subject to weather, availability, and safety
c. temporary measures are not permanent repairs
d. Company is not liable for consequential or interior damage
12. EXCLUSIONS AND LIMITATIONS
The Targeted Shield™ Program is not:
a. a roof warranty
b. an insurance policy
c. a guarantee against leaks, failures, or damage
d. coverage for pre-existing defects
The program does not cover and the Company shall have no responsibility or liability for:
13. CANCELLATION AND REFUND POLICY
If any service has been performed, including the inspection, NO REFUNDS will be issued.
14. UNSERVICEABLE ROOF HANDLING
If the roof becomes unserviceable or unsafe, Customer may choose:
a. Termination with no refund, OR
b. Application of paid subscription value toward a roof replacement proposal
15. TRANSFERABILITY
a. Benefits do not transfer between properties
b. Elite tier may transfer upon sale for the published fee
c. Tenants may not manage or modify the subscription
16. COMPANY TERMINATION RIGHTS
Company may terminate this Agreement for:
• unsafe conditions
• abusive conduct
• fraud or misrepresentation
• non-payment
• interference by other contractors
• property conditions beyond serviceability
17. PORTAL ACCESS TERMS
Any portal access is a convenience only. Uptime is not guaranteed and the portal is not a legal record.
18. LIMITATION OF LIABILITY
Company’s total liability is limited to the total amount paid under this Agreement.
No liability for incidental, indirect, punitive, consequential, interior, or personal property damages.
19. GOVERNING LAW
This Agreement is governed by the laws of the Commonwealth of Pennsylvania.
20. ARBITRATION & CLASS ACTION WAIVER
All disputes shall be resolved exclusively by binding arbitration in Pennsylvania under the Federal Arbitration Act.
Customer waives the right to sue, to a jury trial, and to participate in any class or representative action.
Collections Exception: Company may pursue collections through court.
21. ATTORNEY FEES
Company shall never be responsible for Customer’s attorney fees, even if Customer prevails.
22. NO PAUSE OR SUSPENSION
Subscriptions may not be paused, frozen, credited, or extended.
23. CHARGEBACK WAIVER
Customer agrees not to initiate chargebacks or payment disputes. Doing so constitutes a material breach and allows Company to pursue collection and recovery of fees and costs.
24. ONLINE ACCEPTANCE & ELECTRONIC SIGNATURE
Customer agrees that clicking acceptance or checking a box constitutes a legally binding electronic signature under E-SIGN and UETA. Acceptance is logged with timestamp and IP address. The version in effect at acceptance governs.
25. COMMUNICATION
Email is the governing communication record. Text messages are supplemental.
26. SEVERABILITY
If any provision is unenforceable, the remainder remains in effect.
27. HEADINGS
Headings are for convenience only and do not affect interpretation.
28. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement and supersedes all prior discussions or representations.
This Targeted Shield™ Subscription Agreement (“Agreement”) is a legally binding contract between Targeted Construction Services, LLC (“Company”) and the property owner enrolling in the Targeted Shield™ program (“Customer”).
By clicking “Accept,” “Enroll,” “Subscribe,” “Pay,” or any similar button, or by checking a box indicating acceptance, Customer agrees to be legally bound by this Agreement.
1. PARTIES
This Agreement is entered into by and between:
Targeted Construction Services, LLC (“Company”)
and
the enrolling legal property owner (“Customer”).
2. DEFINITIONS
For purposes of this Agreement:
“Company” refers to Targeted Construction Services, LLC.
“Customer” refers to the legal property owner enrolling.
“Property” refers to the single-family residential dwelling enrolled.
“Roof System” refers to visible and accessible roof coverings, flashings, penetrations, and components observed during inspection.
“Service” refers to inspection, minor preventative maintenance, and plan benefits included under the selected tier.
“Inspection” refers to a visual roof assessment limited to accessible areas without destructive testing.
“Emergency” refers to a leak or condition requiring expedited attention, subject to availability, without guaranteed response time.
“Add-On Services” refers to optional services selected and billed with the subscription or separately at the published or discounted rate.
“Unserviceable Condition” refers to a roof that is unsafe, inaccessible, failing, beyond useful life, or incompatible with program benefits.
3. PROPERTY COVERED
This Agreement applies solely to the enrolled property.
Eligibility requirements:
a. The property must be a single-family residential dwelling
b. Multi-family, duplex, condominium, townhome, or HOA-controlled roofing systems are not eligible
c. Landlords may participate only if they are the legal owner and purchase a separate subscription for each property address
d. All communication shall occur directly with the legal owner, not tenants
4. TERM AND AUTOMATIC RENEWAL
This Agreement is for a twelve (12) month term and automatically renews for successive twelve (12) month terms unless Customer cancels at least thirty (30) days prior to renewal.
5. PAYMENT TERMS
a. Subscription pricing is determined by the tier selected and presented at checkout or on the invoice
b. Full payment is required before any inspection or service is scheduled or performed
c. Customer expressly authorizes automatic recurring billing for all renewal terms
d. Company may adjust pricing annually with at least thirty (30) days advance notice
6. RENEWAL NOTICE DELIVERY
Customer agrees that Company may provide renewal notices and pricing updates via:
a. Email, and
b. Text message
Email shall be the governing communication record.
7. SUBSCRIPTION TIERS AND SERVICE SCOPE
Customer selects one of the following subscription tiers:
• Essential
• Enhanced
• Elite
Features and services are defined in Attachment A – Plan Feature Matrix and on the enrollment page.
8. OPTIONAL ADD-ON SERVICES
Optional services may be purchased at published rates and are billed separately or with the subscription.
9. SCHEDULING AND ACCESS REQUIREMENTS
Customer agrees to provide:
a. Safe access to the roof and property
b. Clear access to driveways and work areas
c. Attic access when required
d. Notice of alarms, animals, hazards, or obstructions
Company may reschedule due to:
• hazardous conditions
• adverse weather
• crew availability
• unsafe access
10. INSPECTION APPROVAL REQUIREMENT
Enrollment and continuation are contingent upon roof condition.
Company may decline or discontinue service if:
a. the roof is unsafe to access
b. the system is failing or beyond serviceable lifespan
c. the system is incompatible with program services
11. EMERGENCY RESPONSE
Enhanced and Elite tiers include priority status.
Customer acknowledges:
a. no guaranteed response timeframe
b. response subject to weather, availability, and safety
c. temporary measures are not permanent repairs
d. Company is not liable for consequential or interior damage
12. EXCLUSIONS AND LIMITATIONS
The Targeted Shield™ Program is not:
a. a roof warranty
b. an insurance policy
c. a guarantee against leaks, failures, or damage
d. coverage for pre-existing defects
The program does not cover and the Company shall have no responsibility or liability for:
- Major repairs, structural corrections, or roof replacements
- Repairs requiring more than thirty (30) minutes of on-site labor
- Steep-slope roofs exceeding 10/12 pitch, specialty roof systems, or roofs deemed unsafe
- Skylight or gutter cleaning unless purchased as an add-on
- Interior damage of any kind (drywall, paint, insulation, flooring, electrical, furnishings, contents, loss of use)
- Multi-family, HOA-controlled, condominium, townhouse, or shared roofs
- Snow accumulation, ice buildup, freeze–thaw effects, or ice damming
- Animal, pest, or insect activity
- Mold, mildew, algae, condensation, ventilation imbalance, or humidity-related conditions
- Storm, wind, hail, tree, debris, impact, fire, lightning, or casualty events
- Hidden or latent defects
- Damage or failure caused by other contractors, solar, satellite, additions, or alterations
- Insurance claim negotiation, policy interpretation, or coverage representation
- Attic or ventilation observations are informational only and do not constitute a diagnosis, guarantee, or obligation to prevent ice damming, leakage, or moisture intrusion.
13. CANCELLATION AND REFUND POLICY
If any service has been performed, including the inspection, NO REFUNDS will be issued.
14. UNSERVICEABLE ROOF HANDLING
If the roof becomes unserviceable or unsafe, Customer may choose:
a. Termination with no refund, OR
b. Application of paid subscription value toward a roof replacement proposal
15. TRANSFERABILITY
a. Benefits do not transfer between properties
b. Elite tier may transfer upon sale for the published fee
c. Tenants may not manage or modify the subscription
16. COMPANY TERMINATION RIGHTS
Company may terminate this Agreement for:
• unsafe conditions
• abusive conduct
• fraud or misrepresentation
• non-payment
• interference by other contractors
• property conditions beyond serviceability
17. PORTAL ACCESS TERMS
Any portal access is a convenience only. Uptime is not guaranteed and the portal is not a legal record.
18. LIMITATION OF LIABILITY
Company’s total liability is limited to the total amount paid under this Agreement.
No liability for incidental, indirect, punitive, consequential, interior, or personal property damages.
19. GOVERNING LAW
This Agreement is governed by the laws of the Commonwealth of Pennsylvania.
20. ARBITRATION & CLASS ACTION WAIVER
All disputes shall be resolved exclusively by binding arbitration in Pennsylvania under the Federal Arbitration Act.
Customer waives the right to sue, to a jury trial, and to participate in any class or representative action.
Collections Exception: Company may pursue collections through court.
21. ATTORNEY FEES
Company shall never be responsible for Customer’s attorney fees, even if Customer prevails.
22. NO PAUSE OR SUSPENSION
Subscriptions may not be paused, frozen, credited, or extended.
23. CHARGEBACK WAIVER
Customer agrees not to initiate chargebacks or payment disputes. Doing so constitutes a material breach and allows Company to pursue collection and recovery of fees and costs.
24. ONLINE ACCEPTANCE & ELECTRONIC SIGNATURE
Customer agrees that clicking acceptance or checking a box constitutes a legally binding electronic signature under E-SIGN and UETA. Acceptance is logged with timestamp and IP address. The version in effect at acceptance governs.
25. COMMUNICATION
Email is the governing communication record. Text messages are supplemental.
26. SEVERABILITY
If any provision is unenforceable, the remainder remains in effect.
27. HEADINGS
Headings are for convenience only and do not affect interpretation.
28. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement and supersedes all prior discussions or representations.